Shipping & Handling
- Free shipping: The company offers free shipping on orders over $40 USD for customers in the USA and Canada. For other international countries, free shipping is available on purchases over $100 USD.
- Order processing and handling: Customers should allow 2-5 business days for order processing and handling before their order is shipped out.
- Shipping timeframes: Shipping times vary depending on the destination. For Canada orders, customers should allow up to 5 additional business days for shipping. For USA orders, customers should allow up to 7 additional business days for shipping. For international orders, customers should allow up to 10 additional business days for shipping.
- Refunds: The company does not provide refunds due to shipping exceptions/delays.
- If you place an order within the USA or Canada, it is unlikely that you will have to pay any customs duties and taxes, especially if the order's value is less than $200. However, we cannot guarantee that you will not be charged with additional taxes, duties, or other fees related to shipping/customs. We will not reimburse customers who are subject to these fees, and we will not provide a refund for this reason. Customers outside the USA and Canada must determine any expected fees before placing an order.
- Covid-19 impact: Due to Covid-19, the company is unable to guarantee shipping timeframes. Customers should note that many aspects of shipping are out of the company's control.